Shipping policy

Shipping Policy

At Legacare, we are committed to delivering your orders efficiently and safely. Please review our shipping terms below.

Delivery Timeline

Orders are processed and shipped within 1-2 business days. Standard delivery takes 7-15 business days from the dispatch date, depending on your location and customs clearance.

Shipping Regions

We currently ship to select regions worldwide. Shipping costs and delivery times may vary based on your destination. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor your package's progress in real-time through our carrier's tracking system.

Customs and Import Delays

International shipments may experience delays due to customs clearance procedures. Legacare is not responsible for delays caused by customs authorities or other governmental agencies. We recommend contacting your local customs office if your package is delayed.

Shipping Issues

If your order does not arrive within the estimated timeframe or arrives damaged, please contact us at legacare.shop@gmail.com within 7 days of the expected delivery date with photos and tracking information. We will work to resolve the issue promptly.